Careers

Not only a great place to play, but a great place to work. Our employees define our culture. If you are dedicated to providing world-class service to guests and colleagues alike, then join the Twin River team today.

We are now processing our employment applications online. Just click on the link below your desired job posting and you will be taken through our online employment application process. Please be sure to fill out each field correctly. Due to the high volume of applications we receive, we cannot contact every applicant personally. Hiring Managers will directly contact candidates that meet the requirements for posted positions.

Our full-time employees enjoy an attractive, industry-leading wage and benefits package which includes major medical, dental, life, 401k, paid-time off and much more. Why work anywhere else in Rhode Island? So much opportunity, so close to home.

Current Openings

Environmental Services Cleaner

The purpose of the EVS Cleaner is to provide cleaning services in assigned casino areas ensuring approved Twin River Casino policies, procedures, and standards. Primary job focus is to ensure that casino guests are able to enjoy themselves in a thoroughly clean environment.

Apply!

Surveillance Officer

The primary responsibilities of a surveillance officer is to monitor the casino and associated areas using video cameras, computer screens, monitors, digital recorders, access control systems, computer dispatch, video printers, switches, selectors, and direct observation to insure compliance with all laws, regulations, policies and procedures.

 

Apply!

Shipyard Cook

We are currently seeking an experienced cook for our Shipyard Pub. This position is responsible for set-up and break down of their station, as well as preparing food to company standards while adhering to mandated food safety regulations. A minimum of one to three years of previous culinary experience is required for this position.

Apply!

Mutuels Clerk

The Mutuels Clerk position is responsible for selling tickets for each race for all wagering pools either manually or with betting slips and cashing tickets for each race for all pools. A mutual clerk must have the ability to understand and comply with all departmental and company rules,regulations ,policies and procedures. An ideal candidate will have excellent math skills and extensive knowledge of all aspects of racing including types of wagering and  types of wagering offered at different tracks.

 

Apply!

Assistant Front Office Manager

This Position is responsible for Managing day-to-day Front Office operations – Reservations, Front Desk, VIP Services, Concierge & PBX – ensuring that fantastic guest service is performed routinely; special emphasis placed on the Reservation process. Ensure agents are informed of pertinent information and observe agent performance providing effective feedback and guidance. Looking for candidates with excellent interpersonal and communication skills.

For a complete job description, and to apply online, please follow the link below!

 

 

Apply!

Civilian Security Officer

Twin River Casino is looking for a Civilian Security Officer to join our Security team. This position is a full time position and  is responsible for enforcing all policies to ensure safe, fair, and efficient operation of Twin River Casino, while providing excellent guest service throughout the facility.

Please click below to view a detailed job description and to apply online!

Apply!

Executive Housekeeping Manager

This Position is responsible for coordinating and executing Housekeeping operations ensuring that the property is clean, well maintained and departmental objectives are achieved. Responsible for training and leading Housekeeping Floor Supervisors and Room Attendants, schedule and facilitate staff and ensure all guestrooms are properly maintained for guest satisfaction. Minimum of 3 years management experience in hotel operations is required.

For a complete job description, and to apply online, please follow the link below!

 

Apply!

Front Office Agent

This position is responsible for processing and submitting end-of-shift reports, receiving cash, checks, and credit cards for payment of services and assisting guests in fulfilling their requests – room changes, extra amenities, etc. Looking for candidates with exceptional customer service and communication skills. This position is also responsible for checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed.

For a complete job description, and to apply online, please follow the link below!

Apply!

Front Office Manager

The Front Office Manager is responsible for performing a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The candidate should be well versed in all phases of hotel operations – Reservations, Front Desk, VIP, PBX, Bell, Valet, Housekeeping & Spa is a must. This position is also responsible for monitoring day-to-day operations to ensure that the department is meeting goals and objectives, is following policies and procedures and is providing services effectively and efficiently; take corrective action as appropriate.

For a complete job description, and to apply online, please follow the link below!

 

Apply!

Housekeeping Floor Supervisor

Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and House persons in the hotel’s continuing effort to deliver outstanding guest service. This position is also responsible for ensuring that daily cleaning projects are properly executed. Produces and maintains an exceptional work environment, one in which Employees thrive. Establishes and maintains close working relationships with all departments ensuring maximum cooperation, productivity, morale and guest service.

For a complete job description, and to apply online, please follow the link below!

 

Apply!

Reservation Agent

This Position is responsible for performing a variety of tasks including: making reservations and answering/routing phone call, check out guests, delivering messages, handling complaints, disseminating information. The Agent is often the first encounter a guest has with hotel staff and is thus very influential in creating the first impression of the hotel. Must use reservation script, but not sound scripted. Looking for candidates with exceptional customer service and communications skills!

For a complete job description, and to apply online, please follow the link below!

Apply!

Room Attendant

This position is responsible for cleaning, re-stocking, and maintaining hotel guestrooms and suites ensuring guest comfort, safety and satisfaction. We are looking for candidates who are able to work cohesively with fellow colleagues as part of a team with minimum supervision. The ability to focus attention on guest needs, remaining calm and courteous at all times is required!

For a complete job description, and to apply online, please follow the link below!

Apply!

Director of Hotel Operations – Lincoln & Tiverton

Twin River is hiring a Director of Hotel Operations to open and oversee our new properties in Lincoln and Tiverton!  This position provides overall leadership, guidance, and direction to the hotel management team as it strives to provide the highest quality in standards and services while maintaining the hotel’s service culture.

For a complete job description, and to apply online, please follow the link below!

 

 

Apply!

Casino Floor Host

The Casino Floor Host will identify and develop relationships with our players, with a primary focus on new customer development.  Two to four years of gaming and/or marketing experience is preferred, as is experience with the player rating system ACSC. Primary responsibilities are identifying, assisting, cultivating, and maintaining positive relationships with quality players through a variety of in-bound and out-bound channels. Ideal candidates will possess excellent guest service  skills as well as above average interpersonal, communication and problem solving abilities.

For a complete job description,and to apply online please click the link below!

Apply!

Cage Cashier

The Cage Cashier is responsible for assisting our guest with all forms of monetary exchange.  The ideal candidates will have at least two years of cash handling experience, and be extremely computer literate.  Some of the basic functions of this position would be redeeming tickets, making change, processing cash advances, operating the Keno terminal, and daily bank/cash box balancing.  To apply online, and to view a complete job description, please follow the link below.

Apply!

Banquet Houseman

The Banquet Houseman sets up and breaks down all banquet events in-house. Please follow the link below to apply and to view a full job description.

Apply!

Barback

Barbacks will assist in maintaining the cleanliness of the bar and stocking product to ensure the bartenders have everything they need to service the guest.  To apply online, and for a full job description, please follow the link below.

 

Apply!

Senior Manager of Information Technology – Newport Grand Casino

This position provides strategic and tactical planning, development, evaluation and coordination of the information and technology systems for Newport Grand Casino.  This position is designed to insure the continuous delivery and operation of integrated operational and administrative information systems. The position manages multiple information and communications systems and projects, including voice, data, office automation, document control, and enterprise resource planning. Additionally, the position manages all outsourced IT third party relationships, including the Information Security Administrator (ISA). Finally, this position is the liaison to the GM, the Manger of IT, the ISA, and all IT audits (internal or external).  To learn more about this exciting opportunity, please click on the link provided below.

Apply!

Banquet Bartenders

Our Banquet Bartenders are tasked with delivering world class service during a variety of events both large and small Bartenders are responsible for preparing and garnishing beverages according to company standards while delivering exceptional customer service. We are looking for true professionals who are passionate about hospitality and the consistent delivery of the ultimate guest experience. A positive attitude, good communication, and the ability to work well in a team environment are essential for consideration for this position. Moderate beverage knowledge is required for this position. Please follow the link below for more information.

Apply!

Banquet Servers

Our Banquet Servers are tasked with delivering world class service during a variety of events both large and small. Servers must be able to multi-task and work successfully in a team environment. Among other things, this position will be responsible for properly setting tables, serving food and beverages to company standards, maintaining your section, breakdown, and reorganization of the event area. Previous food service experience is preferred, but we are always willing to train the right person with the right attitude! Please follow the link below for more information.

Apply!

Bartender – Part Time On Call

The Bartender is responsible for the daily operations of the bar and promptly serving guests in a responsible manner. Ideal candidates will possess excellent guest service skills and be STOP, ServSafe or TIPS certified. The availability to work nights, weekends and holidays is required.

Apply!

Beverage Supervisor – Part Time

The Beverage Supervisor is responsible for assisting the Beverage Managers with all aspects of running the beverage operation of the Twin River Casino.  This is a part time, on-call position that would operate as a fill in for all Food and Beverage outlets.  The beverage supervisor will assist with maintaining all casino bars, monitoring inventory, training staff members, and ensuring compliance to Twin River policies and procedures.  For a complete job description, and to apply for this job, please click on the link below.

Apply!

Busser

Wicked Good Bar and Grill  and Fred and Steve’s steakhouse are now seeking a part time Busser to join their operations team! The busser is responsible for supporting the service team by assisting in the maintenance of guest tables and the overall dining room. This is an entry level position which requires excellent guest service skills, the ability to work well on a team, and the ability to multitask in a high volume, fast paced environment.

Apply!

Cage Supervisor

The Cage Supervisor is responsible for monitoring financial transactions for specified Cages and Cage Cashiers, ensuring compliance with company Policies and Procedures and delivering exceptional customer service. Ideal candidates have a minimum of two years supervisory and coin/cash handling experience.

Apply!

Cage Manager Tiverton

The Cage Manager is responsible for overseeing and directing all daily cage operations.  This includes ensuring the integrity of all transactions, maintaining records, compliance with all regulatory and internal control policies and procedures, as well as staff hiring, scheduling, training, and development.  For this particular position, we are searching for someone with thorough knowledge and experience in issuing casino lines of credit.  For a detailed job description, and to apply online, please follow the link below.

Apply!

Cocktail Servers

Beverage Servers are tasked with providing world class Guest Service in a prompt and responsible manner.  Beverage Servers take drink orders, communicate with Bartenders, assist with preparations of drinks, and deliver drink orders to guests on the casino floor.

 

Apply!

Dealer

The dealer is responsible for the proper operation of their designated table game, exchanging chips for cash, calculating payoffs for wagers and providing exceptional guest service while maintaining a professional demeanor with guests. Ideal candidates will be able to demonstrate a minimum of one year table game dealing experience, strong mathematical skills, superior guest service skills and the ability to successfully complete dealer auditions in the games for which they have received training.  Candidates must have two (2) core games to be considered.  For a complete job description, and to apply online, please follow the link below.

Apply!

Dishwasher

The Dishwasher’s primary responsibility is to support our levels of superior guest service by providing our teams and guests with properly cleaned china, silver, and cookware. Other responsibilities include cleanliness and organization of the dish rooms and walk-in coolers, as well as assisting with other duties as assigned. For a complete job description, and to apply online, please follow the link below!

Apply!

Environmental Services (EVS) Shift Supervisor

The Environmental Services (EVS) Shift Supervisor  is responsible for providing direct supervision, guidance, and training to all EVS team members.  The number one goal of the EVS team is to maintain a respectably clean facility for our guests to enjoy, and the job of the EVS Supervisor  is to be relentless in their pursuit of this goal.  For a complete job description, and to apply online, please follow the link below.

Apply!

Event Center Usher

The Event Center Usher is primarily responsible for assisting guests in locating their seats for concerts and events. Other responsibilities include scanning tickets, setting up row and seat markers, and general customer service. This is an on-call (as needed) position that requires standing and walking for several consecutive hours. We are looking for people with previous customer service experience and excellent communication skills. For a detailed job description, and to apply online, please follow the link below!

Apply!

Facilities Manager

The Facilities Manager is responsible for the monitoring of all activities within the Facilities Department.  This includes maintaining records, performing inspections, and providing input as needed.  Candidates must be familiar with HVAC systems, plumbing, and basic electrical knowledge. The candidate must be computer literate, with the ability to obtain working knowledge to understand and operate the building automation systems, database entry, MS Word, Excel, Outlook, AutoCAD and any other software as becomes necessary. As a manager, we are looking for someone who possesses leadership abilities and is able to coordinate activities both inside Facilities, and within other Twin River departments.  To apply, or for a complete job description, please follow the link below.

Apply!

Host

The host is responsible for greeting guests as they walk in the door, bringing or sending them to an appropriate table or waiting area, and managing the flow of the restaurant from the front door. The strongest candidates will have at least six months of high volume host or service experience in a fast paced restaurant. For more information, please follow the link below.

Apply!

Internship Opportunities

This is a general application link for all students interested in an internship program at Twin River Casino.  Currently, our internship programs are unpaid, for credit, programs and can generally be customized, dependent upon the needs of the student.  Please be specific in the notes section about which department, and which semester you are interested in, and our Internship Coordinator will get back to you to review possible opportunities.

Thank you and best of luck!

Apply!

Line Cooks

We are currently seeking experienced line cooks for on-call positions at Wicked Good Bar and Grill, and Fred and Steve’s Steakhouse. The line cook is responsible for set-up and break down of their station, as well as preparing food to company standards while adhering to mandated food safety regulations. A minimum of one to three years of previous culinary experience is required for both of these positions. Broiler experience is preferred for the position with Fred and Steve’s.

Apply!

Players Club Representatives

The Players Club Representative assists in executing all efforts of the Marketing department including Bus Tours, Direct Mail, Promotions and Events and assists guests to enroll in the Players Club program. We are primarily filling positions for late night and overnight shifts. Ideal candidates possess superior customer service skills, problem solving skills, proficiency in Microsoft Office, and the ability to learn various computer systems and programs. 1 to 3 years of previous customer service or call center experience is preferred.

Apply!

Player’s Club Supervisors – Part Time

The Players Club Supervisor is responsible for assisting with the smooth operation of all daily tasks related to the Players Club Department. We’re looking for someone with top notch customer service skills, strong interpersonal skills, and the ability to lead and direct the work of others. Previous customer service supervisory experience is preferred.  Please follow the link below to apply online, and view a full job description.

Apply!

Retail Store Associate

The retail associate is responsible for providing superior customer service to our guest shopping at the Twin River Gift Shop. This position requires associates to handle basic cashiering functions, product knowledge for our guests, and cleaning and stocking the sales-floor. We are looking for friendly, competent people with strong guest service and organizational skills. Qualified candidates will have computer and Micros point of sale system experience, and knowledge of basic cashiering functions. Follow the link below for a full job description and to apply online!

Apply!

Retail Store Coordinator

The Retail Store Coordinator is responsible for assisting in the general oversight and execution of daily operations of the Twin River Rewards Store.  We are looking for someone with superior communication and organizational skills, as well as 1-3 years of previous retail experience.  For a complete job description, and to apply online, please follow the link below.

Apply!

Revenue Auditor Hotel

The Revenue Auditor is responsible for entering daily information into revenue audit report forms, preparing journal entries, reconciling accounts on a regular basis, assist with monitoring all financial activities on the property to ensure compliance with laws, rules and regulations as well as other duties as assigned. Ideal candidates have a high school diploma or GED with some college courses in accounting, superior spreadsheet skills and proficiency in Excel. Previous gaming audit experience highly preferred.

Apply!

Security Officer

This position is responsible for providing security and safety resources to guests, employees and company assets. Applicants must be an active or retired Police Officer and have graduated from a State Municipal Federal Police Academy.

Apply!

Security Officer – Newport Grand Casino

This position is responsible for providing security and safety resources to guests, employees and company assets. Applicants must be an active or retired Police Officer and have graduated from a State Municipal Federal Police Academy.

Apply!

Senior Player’s Club Supervisor

The purpose of the Senior Player’s Club Supervisor is to assist the manager in monitoring the day to day operations of the Player’s Club department.  We’re looking for someone with superior customer service skills, strong interpersonal skills and computer as well as the ability to lead and direct the work of others. Previous customer service supervisory experience is required.  Please follow the link below to apply online, and view a full job description.

 

Apply!

Surveillance Systems Technician I

The Surveillance Systems Technician I, under the daily supervision of the Surveillance Systems Lead Technician supports the Service & Install Operations Team performing Service, Installs, Troubleshooting, and Maintenance of Cameras, Access Control, Alarm System and other hardware related to Surveillance and Security operations.   The Technician is actively involved in performing and supporting small to medium scale project installations, making recommendations for system improvements, and assisting in maintaining the integrity of the casino’s Surveillance and Security systems.  Training and certification will be provided as necessary on specific systems used in the facility to ensure warranty and support compliance. The Surveillance Systems Technician I, will work on a Preventative Maintenance cycle supporting Twin River Casino’s Surveillance Systems Preventative Maintenance Program.  Tasks include perform camera maintenance, cleaning and quality assurance checks to ensure the image quality and focus of all cameras are optimum; along with other various Preventative Maintenance tasks outlined under the Twin River Surveillance Systems Technical Standards (MICS).

For a complete job description, and to apply online, please follow the link below!

Apply!

Table Games Supervisor

The Table Games Supervisor is responsible for directly supervising the operation and conduct of all table games as well as the training and supervision of all dealers. Ideal candidates will possess a minimum of one year Table Games experience specifically in dealing, knowledge of all casino game rules and regulations, excellent guest service skills and prior supervisory experience.

Apply!

VIP Podium Host

The podium host is responsible for greeting guests, escorting to an appropriate table or waiting area, managing the flow of the VIP lounge, and providing superior customer service with a high volume of guest interaction. The strongest candidates will have at least six months of high volume restaurant host or service experience in a fast-paced environment. This position is part time and includes weekends and holidays! For more information, please follow the link below.

 

Apply!